Welcome to Urvija! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.myurvija.com.

  1. Information We Collect

    2. When you visit our website, we may collect the following types of information:

    1. Personal Information

      2. We collect personal information that you provide voluntarily, including but not limited to:

      • Name
      • Email address
      • Phone number
      • Shipping and billing address
      • Payment details (processed securely through third-party payment gateways)
    2. Non-Personal Information

      3. We may automatically collect non-personal information, such as:

      • IP address
      • Browser type
      • Device information
      • Pages visited on our website
      • Cookies and tracking technologies
  2. How We Use Your Information

    3. We use the collected data to:

    • Process and fulfill orders
    • Improve our website and customer experience
    • Provide customer support
    • Send promotional emails (with your consent)
    • Detect and prevent fraud
    • Comply with legal obligations
  3. Cookies and Tracking Technologies

    4. We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. However, this may affect the functionality of certain website features.

  4. Sharing Your Information

    5. We do not sell, rent, or trade your personal data. However, we may share your information with:

    • Service Providers: Third-party vendors for payment processing, shipping, and analytics
    • Legal Authorities: When required by law or to protect our rights
    • Business Transfers: In the case of a merger, acquisition, or sale of assets
  5. Data Security

    6. We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transaction is 100% secure, and we cannot guarantee absolute security.

  6. Third-Party Links

    7. Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

  7. Your Rights & Choices

    8. You have the right to:

    • Access, update, or delete your personal information
    • Opt out of marketing communications
    • Restrict or object to data processing
    • Withdraw consent (where applicable)

    To exercise your rights, contact us at contactus@myurvija.com.

  8. Changes to This Policy

    9. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.

  9. Contact Us

    10. For any questions or concerns regarding this Privacy Policy, please contact us at:

    Urvija
    DN-51, Merline Infinite, 12th floor, suite no-1205, Sector-5, Saltlake, Kolkata-700091
    Email: contactus@myurvija.com
    Phone: 8335822851